Archive for September, 2011
Customer Service Isn’t Enough Anymore
Posted on: Thursday, September 22nd, 2011In the business environment today customer service is expected and easy to provide. (Cheap if you outsource it or use a computer automated system) Customers used to become and remain loyal based on excellent customer service; however, today a relationship between the business and the customer is required and expected. As a business owner, this (Read More)
Social Media and Your Employees
Posted on: Thursday, September 15th, 2011The questions of how many employees and which employees should have access to your social media accounts are very common. Don’t feel like you are the only one who may be wondering! 1. How many employees should have access to our social media pages? Sadly, this cannot be answered by anyone but your business. Access (Read More)
How do I Design a Search Engine Friendly Website?
Posted on: Wednesday, September 7th, 2011If you are planning to use search engines to drive visitors to your new website, there are six steps you should consider before design begins. 1. MARKET RESEARCH How do I find the best keywords to target? How much competition will my site face for those target keywords? 2. WEBSITE DESIGN What type of site (Read More)
Social Media and Current Events
Posted on: Friday, September 2nd, 2011London Riots, Earthquakes on the East Coast, Hurricane Irene, Revolts in Libya… hard to stay on top of it all? Social media usually keeps up with the news, or at least what is most relevant. This allows for easy content and fan engagement for businesses! If nothing else, posting updates about current events remind some (Read More)