Email Support – Thunderbird

Step 1 – Click Tools and then Account Settings

Step 2 – Click Add Mail Account

Step 3 – Mail Account Setup

• Your name
• Your email address
• Enter your password
• Click continue

Step 4 – Click Stop

Step 5 – Choose Connection Type

• Select POP3
• Fill in all fields with the information provided by support
• Click "Manual Setup"

Step 6 – Server Settings

• Server Information
• Enter your email address as the User Name

Step 7 – Outgoing Server

• Click "Edit" to modify

Step 8 – SMTP Server Settings

• Outgoing mail server
• Check "Use name and password"
• Enter your email address as the User Name
• Do not put a check in Use secure authentication
• Use the information sent by support to fill in the server name and port